Terms of Service

1. About Virtual Lab Simulator

Virtual Lab Simulator provides browser-based educational experiments, learning resources, AI-assisted study tools, support features, feedback tools, and community features for students, educators, and visitors.

2. Eligibility and Accounts

• You may use public pages without an account, but some features may require login.
• You are responsible for keeping your account access secure.
• You agree to provide accurate information when creating an account, submitting feedback, contacting support, or using community features.
• If you use the platform on behalf of a school, college, or organization, you confirm that you have permission to do so.

3. Educational Use

The platform is intended for educational and learning purposes. Virtual simulations may not fully replace physical laboratory work, professional instruction, safety training, or institution-specific assessment requirements.

4. Acceptable Use

You agree not to:

• Use the service for unlawful, harmful, abusive, or misleading activity.
• Attempt to hack, overload, scrape, reverse engineer, or disrupt the platform.
• Upload, submit, or share malware, spam, offensive content, or content that violates another person's rights.
• Misrepresent your identity or impersonate another person, school, organization, or administrator.
• Use automated tools to create excessive requests or bypass security protections.

5. AI Tutor and Automated Features

AI-assisted features may generate explanations, suggestions, or study guidance. These outputs can be incomplete or inaccurate. You should verify important information with your teacher, course materials, textbooks, or reliable references before relying on it.

6. Community Features

If you use community chat, forums, comments, or similar features, you must follow our Community Guidelines. We may moderate, remove, restrict, or report content where needed to keep the learning environment safe and respectful.

7. User Content and Feedback

You keep ownership of content you submit, such as feedback, support messages, reports, or community posts. By submitting content, you give us permission to use, store, review, moderate, display, and process it as needed to operate, improve, and protect the service.

8. Intellectual Property

The platform design, code, branding, text, graphics, simulations, and other materials are owned by Virtual Lab Simulator or its licensors unless otherwise stated. You may use the service for learning, but you may not copy, sell, redistribute, or misuse platform materials without permission.

9. Third-Party Links and Services

The platform may link to or integrate with third-party services such as authentication providers, hosting services, analytics, payment tools, advertising services, or external educational resources. We are not responsible for third-party websites, policies, availability, or content.

10. Service Availability and Changes

We may update, suspend, limit, or discontinue parts of the service at any time. We aim to keep the platform available and useful, but we do not guarantee uninterrupted or error-free operation.

11. Payments, Refunds, and Premium Features

If paid features, subscriptions, tokens, certificates, or other paid services are offered, the price, access rules, and refund conditions shown at purchase will apply. For payment or refund questions, please contact us.

12. Disclaimers

The service is provided on an "as is" and "as available" basis. To the maximum extent permitted by law, we disclaim warranties of accuracy, fitness for a particular purpose, uninterrupted availability, and non-infringement.

13. Limitation of Liability

To the maximum extent permitted by law, Virtual Lab Simulator and its team will not be liable for indirect, incidental, consequential, special, punitive, or loss-of-data damages arising from your use of the service.

14. Account Suspension or Termination

We may suspend, restrict, or terminate access if we believe a user has violated these terms, harmed the platform, abused other users, bypassed security protections, or created legal or operational risk.

15. Privacy

Our Privacy Policy explains how we collect, use, and protect information. By using the service, you also agree to our privacy practices.

16. Governing Law

These terms are intended to be governed by applicable laws in India, unless another law is required by a competent authority. Any dispute should first be raised with us in good faith through our contact channels.

17. Changes to These Terms

We may update these terms from time to time. The "Last Updated" date shows when this page was last changed. Continued use of the service after changes means you accept the updated terms.

18. Contact Us

For questions about these terms, please contact us or email lab@virtuallabsimulator.com.